Quality Assurance
SwissTimes standards
Quality Assurance
Every order should arrive presented with care and ready to enjoy.
Before dispatch
Our quality-assurance process is designed to check the product’s visible presentation, apparent condition, included components and basic operation before dispatch.
Product information
We aim to present product photography, descriptions, specifications and measurements as clearly as possible. Minor visual differences can occur because of display settings, photography, production variation or updates to supplied product details.
Independent store
SwissTimes is an independent online store. Third-party brand names and trademarks shown on product pages are used for product identification and description. Their use does not imply official affiliation or authorised retailer status unless expressly stated.
After delivery
If something appears incorrect, damaged or defective, contact us promptly. Our Returns & Refunds policy and 2-Year Mechanism Guarantee explain the available process and remedies.