Customer care

Contact SwissTimes

Questions about a product, order, delivery, return or guarantee? Our customer-care team can help.

Email us

info@swisstimes.store

For an existing order, include your order number and the email address used during checkout so we can assist more efficiently.

Before contacting us

For delivery estimates, see Shipping & Delivery. For return eligibility, see Returns & Refunds. For movement-related support, see the 2-Year Mechanism Guarantee.